Agent Catalog

Find the agent for your operation.

Explore Silia’s specialised AI agents by industry,
or by the problem they solve in your operation.

0 agents

AGENT TYPE

Industry

Problem

Automated Collections & PODs

Detects delivered loads missing a POD, chases the document with the client, runs escalating payment reminders and records every payment in your ERP system.

Logistics

Collections & Payments

Workflow / Automation

Automated Collections & PODs planet visual

Logistics

Automated Collections & PODs

Detects delivered loads missing a POD, chases the document with the client, runs escalating payment reminders and records every payment in your ERP system.

Explore agent

Automated Driver Check Calls

Contacts the driver by voice, WhatsApp or SMS each cycle, captures location and ETA, updates the load in the TMS and escalates to dispatch on no answer.

Logistics

Incident Monitoring

Conversational

Automated Driver Check Calls planet visual

Logistics

Automated Driver Check Calls

Contacts the driver by voice, WhatsApp or SMS each cycle, captures location and ETA, updates the load in the TMS and escalates to dispatch on no answer.

Explore agent

Automated Email and Doc Reader

Reads the operations inbox every minute, classifies each RFQ, BOL, POD or COI, extracts the fields with OCR and creates or updates the load in the TMS.

Logistics

Document Capture

Workflow / Automation

Automated Email and Doc Reader planet visual

Logistics

Automated Email and Doc Reader

Reads the operations inbox every minute, classifies each RFQ, BOL, POD or COI, extracts the fields with OCR and creates or updates the load in the TMS.

Explore agent

Automated Weekly Fleet Report

Builds the weekly fleet KPI report straight from the telemetry data lake and delivers it every Monday at 6 am by email and WhatsApp on read-only access.

Logistics

Ops Reporting

Workflow / Automation

Automated Weekly Fleet Report planet visual

Logistics

Automated Weekly Fleet Report

Builds the weekly fleet KPI report straight from the telemetry data lake and delivers it every Monday at 6 am by email and WhatsApp on read-only access.

Explore agent

Backhaul Opportunity Detector

Detects compatible return loads for every truck before it heads back empty, calculates incremental margin and queues each one for one-click approval.

Logistics

Network & Capacity

Workflow / Automation

Backhaul Opportunity Detector planet visual

Logistics

Backhaul Opportunity Detector

Detects compatible return loads for every truck before it heads back empty, calculates incremental margin and queues each one for one-click approval.

Explore agent

Benefits Activation

Reaches out when a paid benefit is about to expire unused, explains it in plain terms, books the appointment in-network, and hands any sales opening straight to a human — never closes one itself.

Insurance

Customer Support

Voice

Insurance

Benefits Activation

Reaches out when a paid benefit is about to expire unused, explains it in plain terms, books the appointment in-network, and hands any sales opening straight to a human — never closes one itself.

Explore agent

Call Copilot

Listens alongside a live advisor call, tracks sentiment and script adherence in real time, surfaces a sourced procedure card only when it has one, and writes the closing note and disposition to the CRM only after the advisor confirms.

BPO / Contact Center

Customer Support

Analytical / Copilot

BPO / Contact Center

Call Copilot

Listens alongside a live advisor call, tracks sentiment and script adherence in real time, surfaces a sourced procedure card only when it has one, and writes the closing note and disposition to the CRM only after the advisor confirms.

Explore agent

Cancellation Retention Desk

Answers the call from a customer who wants to cancel a credit card or withdraw an investment, and resolves the request in the same call, with exactly one retention offer and a logged outcome either way.

Fintech

Renewals & Retention

Voice

Fintech

Cancellation Retention Desk

Answers the call from a customer who wants to cancel a credit card or withdraw an investment, and resolves the request in the same call, with exactly one retention offer and a logged outcome either way.

Explore agent

Capacity Sourcing

Calls the whole contracted carrier network in parallel for a sold shipment, captures availability and rate exactly as offered, and always discloses that a traffic exec confirms the final assignment.

Logistics

Network & Capacity

Voice

Logistics

Capacity Sourcing

Calls the whole contracted carrier network in parallel for a sold shipment, captures availability and rate exactly as offered, and always discloses that a traffic exec confirms the final assignment.

Explore agent

Card Preapproval Outreach

Calls preapproved cardholders once, discloses the offer and its cost in the same turn, and leaves the application in process with consent captured and logged, or removes them from the list on request, immediately.

Fintech

Sales & CRM

Voice

Fintech

Card Preapproval Outreach

Calls preapproved cardholders once, discloses the offer and its cost in the same turn, and leaves the application in process with consent captured and logged, or removes them from the list on request, immediately.

Explore agent

Card Servicing Front Line

Answers the first line of the credit card servicing center, twenty-four hours, and resolves or routes the three requests that concentrate call volume, a lost or stolen card block, a balance inquiry, or an unrecognized charge dispute.

Fintech

Customer Support

Voice

Fintech

Card Servicing Front Line

Answers the first line of the credit card servicing center, twenty-four hours, and resolves or routes the three requests that concentrate call volume, a lost or stolen card block, a balance inquiry, or an unrecognized charge dispute.

Explore agent

Carrier Bidding & Auto-Booking

Classifies every new load between direct assignment and auction, notifies your best carriers by email, WhatsApp and voice, and issues the rate confirmation.

Logistics

Network & Capacity

Conversational

Carrier Bidding & Auto-Booking planet visual

Logistics

Carrier Bidding & Auto-Booking

Classifies every new load between direct assignment and auction, notifies your best carriers by email, WhatsApp and voice, and issues the rate confirmation.

Explore agent

Carrier Compliance Outreach

Calls contracted carriers on a verification schedule, confirms position and status, logs any deviation, updates the ETA, and always asks about the driver before the shipment.

Logistics

Incident Monitoring

Voice

Logistics

Carrier Compliance Outreach

Calls contracted carriers on a verification schedule, confirms position and status, logs any deviation, updates the ETA, and always asks about the driver before the shipment.

Explore agent

Carrier Density & Coverage Map

Crosses demand against carrier coverage per lane every week, ranks gaps by dollars at risk and delivers target lists ready for the outreach agent to begin.

Logistics

Network & Capacity

Workflow / Automation

Carrier Density & Coverage Map planet visual

Logistics

Carrier Density & Coverage Map

Crosses demand against carrier coverage per lane every week, ranks gaps by dollars at risk and delivers target lists ready for the outreach agent to begin.

Explore agent

Carrier Hunter & Outreach Agent

Takes coverage gaps as input, finds carrier contacts across public registries and runs outreach by email, WhatsApp and voice until they are activated.

Logistics

Network & Capacity

Conversational

Carrier Hunter & Outreach Agent planet visual

Logistics

Carrier Hunter & Outreach Agent

Takes coverage gaps as input, finds carrier contacts across public registries and runs outreach by email, WhatsApp and voice until they are activated.

Explore agent

Claim Notice

Receives the claim notice over WhatsApp, validates coverage against the CBS and opens the structured claim file in under two minutes, ready for the desk.

Insurance

Claims Intake

Conversational

Claim Notice planet visual

Insurance

Claim Notice

Receives the claim notice over WhatsApp, validates coverage against the CBS and opens the structured claim file in under two minutes, ready for the desk.

Explore agent

Claims Triage

Triages the claim call in the first ten seconds, opens the folio immediately when it's urgent, and walks a full documented intake when it isn't — never renders a coverage decision itself.

Insurance

Claims Intake

Voice

Insurance

Claims Triage

Triages the claim call in the first ten seconds, opens the folio immediately when it's urgent, and walks a full documented intake when it isn't — never renders a coverage decision itself.

Explore agent

Client Status Tracking Bot

Serves the client on WhatsApp or portal, identifies their load, checks status and ETA in the TMS and answers in natural language, or escalates to an operator.

Logistics

Customer Support

Conversational

Client Status Tracking Bot planet visual

Logistics

Client Status Tracking Bot

Serves the client on WhatsApp or portal, identifies their load, checks status and ETA in the TMS and answers in natural language, or escalates to an operator.

Explore agent

Collections Outreach

Contacts customers with a recent past-due balance across five credit products, secures a payment promise validated against date and amount, and hands off anything that needs human judgment.

Fintech

Collections & Payments

Voice

Fintech

Collections Outreach

Contacts customers with a recent past-due balance across five credit products, secures a payment promise validated against date and amount, and hands off anything that needs human judgment.

Explore agent

Contracted Carrier Monitor

Connects with each carrier on their channel, normalizes the reports into a single milestone model, detects SLA deviations and alerts the coordinator before expiry.

Logistics

Incident Monitoring

Workflow / Automation

Contracted Carrier Monitor planet visual

Logistics

Contracted Carrier Monitor

Connects with each carrier on their channel, normalizes the reports into a single milestone model, detects SLA deviations and alerts the coordinator before expiry.

Explore agent

Credit & Portfolio Engine

Consolidates your loan portfolio in real time from your core banking system, runs configurable credit-scoring rules, and unblocks or blocks a client's credit line automatically the moment a payment clears.

Fintech

Back Office Automation

Workflow / Automation

Fintech

Credit & Portfolio Engine

Consolidates your loan portfolio in real time from your core banking system, runs configurable credit-scoring rules, and unblocks or blocks a client's credit line automatically the moment a payment clears.

Explore agent

Daily Fleet Operations Copilot

Turns each day of fleet telemetry into a per-vehicle narrative, delivers it by WhatsApp and email before 6 am and answers every follow-up question in chat.

Logistics

Ops Reporting

Conversational

Daily Fleet Operations Copilot planet visual

Logistics

Daily Fleet Operations Copilot

Turns each day of fleet telemetry into a per-vehicle narrative, delivers it by WhatsApp and email before 6 am and answers every follow-up question in chat.

Explore agent

Dynamic Freight Pricing Engine

Takes an RFQ with lane, equipment and date and returns three prices in under two seconds: aggressive, balanced and high margin, with a guaranteed floor.

Logistics

Logistics Quoting

Workflow / Automation

Dynamic Freight Pricing Engine planet visual

Logistics

Dynamic Freight Pricing Engine

Takes an RFQ with lane, equipment and date and returns three prices in under two seconds: aggressive, balanced and high margin, with a guaranteed floor.

Explore agent

Endorsements & Renewals

Receives the endorsement request, extracts the change with vision, validates it against the product rules and runs it in the CBS with receipts and endorsed policy.

Insurance

Claims Intake

Conversational

Endorsements & Renewals planet visual

Insurance

Endorsements & Renewals

Receives the endorsement request, extracts the change with vision, validates it against the product rules and runs it in the CBS with receipts and endorsed policy.

Explore agent

Enterprise Automation Agent

Operates directly in the environment the advisor already uses, capturing audio and context in real time, to execute a back office process end to end across the systems the account already runs, with no CTI, IVR or CRM integration required.

BPO / Contact Center

Back Office Automation

Workflow / Automation

BPO / Contact Center

Enterprise Automation Agent

Operates directly in the environment the advisor already uses, capturing audio and context in real time, to execute a back office process end to end across the systems the account already runs, with no CTI, IVR or CRM integration required.

Explore agent

Fleet Efficiency Dashboard

Consolidates the fleet's historical KPIs into a per-vehicle operational board, with efficiency trends ready to compare, prioritize and act upon every week.

Logistics

Ops Reporting

Workflow / Automation

Fleet Efficiency Dashboard planet visual

Logistics

Fleet Efficiency Dashboard

Consolidates the fleet's historical KPIs into a per-vehicle operational board, with efficiency trends ready to compare, prioritize and act upon every week.

Explore agent

Fleet Talk to Data Assistant

Answers any question about fleet operations in natural language, querying the data lake and the operational history without exporting one single CSV.

Logistics

Ops Reporting

Conversational

Fleet Talk to Data Assistant planet visual

Logistics

Fleet Talk to Data Assistant

Answers any question about fleet operations in natural language, querying the data lake and the operational history without exporting one single CSV.

Explore agent

Freight Quoting

Answers inbound freight-quote calls, captures route, cargo and weight, prices the shipment against the live tariff, and leaves a folio-numbered quote on file before hanging up.

Logistics

Logistics Quoting

Voice

Logistics

Freight Quoting

Answers inbound freight-quote calls, captures route, cargo and weight, prices the shipment against the live tariff, and leaves a folio-numbered quote on file before hanging up.

Explore agent

Intelligent Alert Triage Agent

Classifies the hundreds of daily fleet alerts by severity, builds the prioritized board and pushes critical ones to the operator with a suggested action.

Logistics

Incident Monitoring

Workflow / Automation

Intelligent Alert Triage Agent planet visual

Logistics

Intelligent Alert Triage Agent

Classifies the hundreds of daily fleet alerts by severity, builds the prioritized board and pushes critical ones to the operator with a suggested action.

Explore agent

Intelligent Control Tower

Monitors every active load in real time, detects ETA deviations, unscheduled stops and drivers out of contact, and ranks every incident by risk level.

Logistics

Incident Monitoring

Workflow / Automation

Intelligent Control Tower planet visual

Logistics

Intelligent Control Tower

Monitors every active load in real time, detects ETA deviations, unscheduled stops and drivers out of contact, and ranks every incident by risk level.

Explore agent

Interaction Process Automator

Carries the interaction end to end over voice and chat: it reaches the customer, agrees the next step, executes the transaction, and escalates only on judgment.

BPO / Contact Center

Customer Support

Conversational

BPO / Contact Center

Interaction Process Automator

Carries the interaction end to end over voice and chat: it reaches the customer, agrees the next step, executes the transaction, and escalates only on judgment.

Explore agent

Nesting Coach

Plays the difficult customer in a live roleplay call, injects objections on schedule, scores the trainee against the account's checklist and against top-tier performance benchmarks, and closes with a two-minute debrief and a coaching plan for the days ahead, the trainer certifies, not the agent.

BPO / Contact Center

Training & Quality

Voice

BPO / Contact Center

Nesting Coach

Plays the difficult customer in a live roleplay call, injects objections on schedule, scores the trainee against the account's checklist and against top-tier performance benchmarks, and closes with a two-minute debrief and a coaching plan for the days ahead, the trainer certifies, not the agent.

Explore agent

NLP Incident Classification Agent

Reads the free-text notes on blocks and incidents, assigns the right category to each one and turns loose observations into a fully structured history.

Logistics

Incident Monitoring

Workflow / Automation

NLP Incident Classification Agent planet visual

Logistics

NLP Incident Classification Agent

Reads the free-text notes on blocks and incidents, assigns the right category to each one and turns loose observations into a fully structured history.

Explore agent

Operational Quoting Agent

Receives quote requests on WhatsApp or email, validates them against the rate table and capacity, and responds in minutes or escalates to the exec with a proposal.

Logistics

Logistics Quoting

Conversational

Operational Quoting Agent planet visual

Logistics

Operational Quoting Agent

Receives quote requests on WhatsApp or email, validates them against the rate table and capacity, and responds in minutes or escalates to the exec with a proposal.

Explore agent

Operator Journey Companion

Rides along with the driver on WhatsApp: logs every shift start, structures the incidents they report, filters the noise and proposes the resolution.

Logistics

Customer Support

Conversational

Operator Journey Companion planet visual

Logistics

Operator Journey Companion

Rides along with the driver on WhatsApp: logs every shift start, structures the incidents they report, filters the noise and proposes the resolution.

Explore agent

Outbound Client Acquisition Agent

Contacts 100% of your prospect list by WhatsApp, email and voice, qualifies every profile against your criteria and hands advisors only the warm leads.

Fintech

Sales & CRM

Conversational

Fintech

Outbound Client Acquisition Agent

Contacts 100% of your prospect list by WhatsApp, email and voice, qualifies every profile against your criteria and hands advisors only the warm leads.

Explore agent

Payments & Liquidity Hub

Traces every incoming payment in real time, triggers the credit unblock the instant it's confirmed, automates quickpay approvals, and gives treasury a live view of cash position.

Fintech

Collections & Payments

Workflow / Automation

Fintech

Payments & Liquidity Hub

Traces every incoming payment in real time, triggers the credit unblock the instant it's confirmed, automates quickpay approvals, and gives treasury a live view of cash position.

Explore agent

Payments, Factoring & Quickpay Hub

Applies payment rules by carrier tenure, ranks the daily queue by due date, recommends quickpays with calculated ROI and records every payment in SAP.

Logistics

Collections & Payments

Workflow / Automation

Payments, Factoring & Quickpay Hub planet visual

Logistics

Payments, Factoring & Quickpay Hub

Applies payment rules by carrier tenure, ranks the daily queue by due date, recommends quickpays with calculated ROI and records every payment in SAP.

Explore agent

Policy Document Onboarding

Onboards the policyholder over WhatsApp: receives their documents, reads them with OCR, validates RFC and ID against official sources and opens the file in the CBS.

Insurance

Claims Intake

Conversational

Policy Document Onboarding planet visual

Insurance

Policy Document Onboarding

Onboards the policyholder over WhatsApp: receives their documents, reads them with OCR, validates RFC and ID against official sources and opens the file in the CBS.

Explore agent

Provider Billing Alerting

Reads each provider invoice line by line, cross-checks it against the agreement tariff and alerts with a zero to one hundred score on every deviation found.

Insurance

Claims Intake

Workflow / Automation

Provider Billing Alerting planet visual

Insurance

Provider Billing Alerting

Reads each provider invoice line by line, cross-checks it against the agreement tariff and alerts with a zero to one hundred score on every deviation found.

Explore agent

Provider Network

Orchestrates each service with the network providers on their channel, logs the whole interaction and builds the reconciliation package when the service closes.

Insurance

Claims Intake

Conversational

Provider Network planet visual

Insurance

Provider Network

Orchestrates each service with the network providers on their channel, logs the whole interaction and builds the reconciliation package when the service closes.

Explore agent

Quality Audit

Scores 100% of finished calls against multidimensional quality frameworks with timestamped evidence, runs a blind second pass on any critical finding, surfaces top and bottom performers and quality trends by team, and never suggests a consequence for the advisor.

BPO / Contact Center

Training & Quality

Workflow / Automation

BPO / Contact Center

Quality Audit

Scores 100% of finished calls against multidimensional quality frameworks with timestamped evidence, runs a blind second pass on any critical finding, surfaces top and bottom performers and quality trends by team, and never suggests a consequence for the advisor.

Explore agent

Quote-to-Cash Anomaly Detector

Crosses quote, invoice and carrier cost for every completed load, surfaces discrepancies the same day and routes each one with an owner and amount at risk.

Logistics

Collections & Payments

Workflow / Automation

Quote-to-Cash Anomaly Detector planet visual

Logistics

Quote-to-Cash Anomaly Detector

Crosses quote, invoice and carrier cost for every completed load, surfaces discrepancies the same day and routes each one with an owner and amount at risk.

Explore agent

Quoting & Profiling

Answers the quoting call, profiles the prospect across five business decisions, prices the premium live against the real rate tables, and sends the written proposal before hanging up.

Insurance

Pricing & Quoting

Voice

Insurance

Quoting & Profiling

Answers the quoting call, profiles the prospect across five business decisions, prices the premium live against the real rate tables, and sends the written proposal before hanging up.

Explore agent

Ramp-Up Training Simulator

Trains the rep with synthetic-voice calls and a replica of their systems, scores each session by dimension, and certifies them before they hit the floor.

BPO / Contact Center

Training & Quality

Conversational

BPO / Contact Center

Ramp-Up Training Simulator

Trains the rep with synthetic-voice calls and a replica of their systems, scores each session by dimension, and certifies them before they hit the floor.

Explore agent

Renewal Outreach

Calls before the renewal notice ever arrives, breaks the increase into its real causes, recalculates alternatives live, and prepares the endorsement for the policyholder to accept.

Insurance

Renewals & Retention

Voice

Insurance

Renewal Outreach

Calls before the renewal notice ever arrives, breaks the increase into its real causes, recalculates alternatives live, and prepares the endorsement for the policyholder to accept.

Explore agent

Resolution Desk

Ingests the claim file, builds the coverage table, coordinates providers with deadlines and escalates only the exceptions to the adjuster with context.

Insurance

Claims Intake

Conversational

Resolution Desk planet visual

Insurance

Resolution Desk

Ingests the claim file, builds the coverage table, coordinates providers with deadlines and escalates only the exceptions to the adjuster with context.

Explore agent

Sales Copilot for Freight RFQs

Evaluates every RFQ inside Salesforce in under five seconds: a viability score, a recommended price with its rationale and a suggested action for the rep.

Logistics

Logistics Quoting

Workflow / Automation

Sales Copilot for Freight RFQs planet visual

Logistics

Sales Copilot for Freight RFQs

Evaluates every RFQ inside Salesforce in under five seconds: a viability score, a recommended price with its rationale and a suggested action for the rep.

Explore agent

Trip Copilot

Takes the operator's shift check-ins and incident reports by phone, keeps both in the same call without losing context, and updates the ETA the moment it changes.

Logistics

Customer Support

Voice

Logistics

Trip Copilot

Takes the operator's shift check-ins and incident reports by phone, keeps both in the same call without losing context, and updates the ETA the moment it changes.

Explore agent

Unauthorized Charge Confirmation

Calls the cardholder within minutes of a fraud-monitoring alert, confirms or clears the flagged movement, and blocks the card and opens a dispute on the spot if it's not recognized, before any human gets involved.

Fintech

Incident Monitoring

Voice

Fintech

Unauthorized Charge Confirmation

Calls the cardholder within minutes of a fraud-monitoring alert, confirms or clears the flagged movement, and blocks the card and opens a dispute on the spot if it's not recognized, before any human gets involved.

Explore agent

Vehicle Risk Scoring Agent

Calculates a weekly risk score per vehicle through a weighted formula over the alert history, and presents the traffic light on a board and via push.

Logistics

Ops Reporting

Workflow / Automation

Vehicle Risk Scoring Agent planet visual

Logistics

Vehicle Risk Scoring Agent

Calculates a weekly risk score per vehicle through a weighted formula over the alert history, and presents the traffic light on a board and via push.

Explore agent

Volume Recruiting

Screens high-volume applicants by phone: validates hard requirements, evaluates conversational English, classifies fit against the account's rubric with a percentile benchmark against top performers, and books the interview, never the hiring decision.

BPO / Contact Center

Recruiting & Staffing

Voice

BPO / Contact Center

Volume Recruiting

Screens high-volume applicants by phone: validates hard requirements, evaluates conversational English, classifies fit against the account's rubric with a percentile benchmark against top performers, and books the interview, never the hiring decision.

Explore agent

WhatsApp Group Incident Agent

Listens to the operational WhatsApp groups, classifies each message, structures the incident with type and severity and notifies the coordinator to handle it.

Logistics

Incident Monitoring

Workflow / Automation

WhatsApp Group Incident Agent planet visual

Logistics

WhatsApp Group Incident Agent

Listens to the operational WhatsApp groups, classifies each message, structures the incident with type and severity and notifies the coordinator to handle it.

Explore agent