Agent Catalog
Find the agent for your operation.
Explore Silia’s specialised AI agents by industry,
or by the problem they solve in your operation.
0 agents
AGENT TYPE
Industry
Problem
Automated Collections & PODs
Detects delivered loads missing a POD, chases the document with the client, runs escalating payment reminders and records every payment in your ERP system.
Logistics
Collections & Payments
Workflow / Automation

Logistics
Automated Collections & PODs
Detects delivered loads missing a POD, chases the document with the client, runs escalating payment reminders and records every payment in your ERP system.
Explore agent
Automated Driver Check Calls
Contacts the driver by voice, WhatsApp or SMS each cycle, captures location and ETA, updates the load in the TMS and escalates to dispatch on no answer.
Logistics
Incident Monitoring
Conversational

Logistics
Automated Driver Check Calls
Contacts the driver by voice, WhatsApp or SMS each cycle, captures location and ETA, updates the load in the TMS and escalates to dispatch on no answer.
Explore agent
Automated Email and Doc Reader
Reads the operations inbox every minute, classifies each RFQ, BOL, POD or COI, extracts the fields with OCR and creates or updates the load in the TMS.
Logistics
Document Capture
Workflow / Automation

Logistics
Automated Email and Doc Reader
Reads the operations inbox every minute, classifies each RFQ, BOL, POD or COI, extracts the fields with OCR and creates or updates the load in the TMS.
Explore agent
Automated Weekly Fleet Report
Builds the weekly fleet KPI report straight from the telemetry data lake and delivers it every Monday at 6 am by email and WhatsApp on read-only access.
Logistics
Ops Reporting
Workflow / Automation

Logistics
Automated Weekly Fleet Report
Builds the weekly fleet KPI report straight from the telemetry data lake and delivers it every Monday at 6 am by email and WhatsApp on read-only access.
Explore agent
Backhaul Opportunity Detector
Detects compatible return loads for every truck before it heads back empty, calculates incremental margin and queues each one for one-click approval.
Logistics
Network & Capacity
Workflow / Automation

Logistics
Backhaul Opportunity Detector
Detects compatible return loads for every truck before it heads back empty, calculates incremental margin and queues each one for one-click approval.
Explore agent
Benefits Activation
Reaches out when a paid benefit is about to expire unused, explains it in plain terms, books the appointment in-network, and hands any sales opening straight to a human — never closes one itself.
Insurance
Customer Support
Voice

Insurance
Benefits Activation
Reaches out when a paid benefit is about to expire unused, explains it in plain terms, books the appointment in-network, and hands any sales opening straight to a human — never closes one itself.
Explore agent
Call Copilot
Listens alongside a live advisor call, tracks sentiment and script adherence in real time, surfaces a sourced procedure card only when it has one, and writes the closing note and disposition to the CRM only after the advisor confirms.
BPO / Contact Center
Customer Support
Analytical / Copilot

BPO / Contact Center
Call Copilot
Listens alongside a live advisor call, tracks sentiment and script adherence in real time, surfaces a sourced procedure card only when it has one, and writes the closing note and disposition to the CRM only after the advisor confirms.
Explore agent
Cancellation Retention Desk
Answers the call from a customer who wants to cancel a credit card or withdraw an investment, and resolves the request in the same call, with exactly one retention offer and a logged outcome either way.
Fintech
Renewals & Retention
Voice

Fintech
Cancellation Retention Desk
Answers the call from a customer who wants to cancel a credit card or withdraw an investment, and resolves the request in the same call, with exactly one retention offer and a logged outcome either way.
Explore agent
Capacity Sourcing
Calls the whole contracted carrier network in parallel for a sold shipment, captures availability and rate exactly as offered, and always discloses that a traffic exec confirms the final assignment.
Logistics
Network & Capacity
Voice

Logistics
Capacity Sourcing
Calls the whole contracted carrier network in parallel for a sold shipment, captures availability and rate exactly as offered, and always discloses that a traffic exec confirms the final assignment.
Explore agent
Card Preapproval Outreach
Calls preapproved cardholders once, discloses the offer and its cost in the same turn, and leaves the application in process with consent captured and logged, or removes them from the list on request, immediately.
Fintech
Sales & CRM
Voice

Fintech
Card Preapproval Outreach
Calls preapproved cardholders once, discloses the offer and its cost in the same turn, and leaves the application in process with consent captured and logged, or removes them from the list on request, immediately.
Explore agent
Card Servicing Front Line
Answers the first line of the credit card servicing center, twenty-four hours, and resolves or routes the three requests that concentrate call volume, a lost or stolen card block, a balance inquiry, or an unrecognized charge dispute.
Fintech
Customer Support
Voice

Fintech
Card Servicing Front Line
Answers the first line of the credit card servicing center, twenty-four hours, and resolves or routes the three requests that concentrate call volume, a lost or stolen card block, a balance inquiry, or an unrecognized charge dispute.
Explore agent
Carrier Bidding & Auto-Booking
Classifies every new load between direct assignment and auction, notifies your best carriers by email, WhatsApp and voice, and issues the rate confirmation.
Logistics
Network & Capacity
Conversational

Logistics
Carrier Bidding & Auto-Booking
Classifies every new load between direct assignment and auction, notifies your best carriers by email, WhatsApp and voice, and issues the rate confirmation.
Explore agent
Carrier Compliance Outreach
Calls contracted carriers on a verification schedule, confirms position and status, logs any deviation, updates the ETA, and always asks about the driver before the shipment.
Logistics
Incident Monitoring
Voice

Logistics
Carrier Compliance Outreach
Calls contracted carriers on a verification schedule, confirms position and status, logs any deviation, updates the ETA, and always asks about the driver before the shipment.
Explore agent
Carrier Density & Coverage Map
Crosses demand against carrier coverage per lane every week, ranks gaps by dollars at risk and delivers target lists ready for the outreach agent to begin.
Logistics
Network & Capacity
Workflow / Automation

Logistics
Carrier Density & Coverage Map
Crosses demand against carrier coverage per lane every week, ranks gaps by dollars at risk and delivers target lists ready for the outreach agent to begin.
Explore agent
Carrier Hunter & Outreach Agent
Takes coverage gaps as input, finds carrier contacts across public registries and runs outreach by email, WhatsApp and voice until they are activated.
Logistics
Network & Capacity
Conversational

Logistics
Carrier Hunter & Outreach Agent
Takes coverage gaps as input, finds carrier contacts across public registries and runs outreach by email, WhatsApp and voice until they are activated.
Explore agent
Claim Notice
Receives the claim notice over WhatsApp, validates coverage against the CBS and opens the structured claim file in under two minutes, ready for the desk.
Insurance
Claims Intake
Conversational

Insurance
Claim Notice
Receives the claim notice over WhatsApp, validates coverage against the CBS and opens the structured claim file in under two minutes, ready for the desk.
Explore agent
Claims Triage
Triages the claim call in the first ten seconds, opens the folio immediately when it's urgent, and walks a full documented intake when it isn't — never renders a coverage decision itself.
Insurance
Claims Intake
Voice

Insurance
Claims Triage
Triages the claim call in the first ten seconds, opens the folio immediately when it's urgent, and walks a full documented intake when it isn't — never renders a coverage decision itself.
Explore agent
Client Status Tracking Bot
Serves the client on WhatsApp or portal, identifies their load, checks status and ETA in the TMS and answers in natural language, or escalates to an operator.
Logistics
Customer Support
Conversational

Logistics
Client Status Tracking Bot
Serves the client on WhatsApp or portal, identifies their load, checks status and ETA in the TMS and answers in natural language, or escalates to an operator.
Explore agent
Collections Outreach
Contacts customers with a recent past-due balance across five credit products, secures a payment promise validated against date and amount, and hands off anything that needs human judgment.
Fintech
Collections & Payments
Voice

Fintech
Collections Outreach
Contacts customers with a recent past-due balance across five credit products, secures a payment promise validated against date and amount, and hands off anything that needs human judgment.
Explore agent
Contracted Carrier Monitor
Connects with each carrier on their channel, normalizes the reports into a single milestone model, detects SLA deviations and alerts the coordinator before expiry.
Logistics
Incident Monitoring
Workflow / Automation

Logistics
Contracted Carrier Monitor
Connects with each carrier on their channel, normalizes the reports into a single milestone model, detects SLA deviations and alerts the coordinator before expiry.
Explore agent
Credit & Portfolio Engine
Consolidates your loan portfolio in real time from your core banking system, runs configurable credit-scoring rules, and unblocks or blocks a client's credit line automatically the moment a payment clears.
Fintech
Back Office Automation
Workflow / Automation

Fintech
Credit & Portfolio Engine
Consolidates your loan portfolio in real time from your core banking system, runs configurable credit-scoring rules, and unblocks or blocks a client's credit line automatically the moment a payment clears.
Explore agent
Daily Fleet Operations Copilot
Turns each day of fleet telemetry into a per-vehicle narrative, delivers it by WhatsApp and email before 6 am and answers every follow-up question in chat.
Logistics
Ops Reporting
Conversational

Logistics
Daily Fleet Operations Copilot
Turns each day of fleet telemetry into a per-vehicle narrative, delivers it by WhatsApp and email before 6 am and answers every follow-up question in chat.
Explore agent
Dynamic Freight Pricing Engine
Takes an RFQ with lane, equipment and date and returns three prices in under two seconds: aggressive, balanced and high margin, with a guaranteed floor.
Logistics
Logistics Quoting
Workflow / Automation

Logistics
Dynamic Freight Pricing Engine
Takes an RFQ with lane, equipment and date and returns three prices in under two seconds: aggressive, balanced and high margin, with a guaranteed floor.
Explore agent
Endorsements & Renewals
Receives the endorsement request, extracts the change with vision, validates it against the product rules and runs it in the CBS with receipts and endorsed policy.
Insurance
Claims Intake
Conversational

Insurance
Endorsements & Renewals
Receives the endorsement request, extracts the change with vision, validates it against the product rules and runs it in the CBS with receipts and endorsed policy.
Explore agent
Enterprise Automation Agent
Operates directly in the environment the advisor already uses, capturing audio and context in real time, to execute a back office process end to end across the systems the account already runs, with no CTI, IVR or CRM integration required.
BPO / Contact Center
Back Office Automation
Workflow / Automation

BPO / Contact Center
Enterprise Automation Agent
Operates directly in the environment the advisor already uses, capturing audio and context in real time, to execute a back office process end to end across the systems the account already runs, with no CTI, IVR or CRM integration required.
Explore agent
Fleet Efficiency Dashboard
Consolidates the fleet's historical KPIs into a per-vehicle operational board, with efficiency trends ready to compare, prioritize and act upon every week.
Logistics
Ops Reporting
Workflow / Automation

Logistics
Fleet Efficiency Dashboard
Consolidates the fleet's historical KPIs into a per-vehicle operational board, with efficiency trends ready to compare, prioritize and act upon every week.
Explore agent
Fleet Talk to Data Assistant
Answers any question about fleet operations in natural language, querying the data lake and the operational history without exporting one single CSV.
Logistics
Ops Reporting
Conversational

Logistics
Fleet Talk to Data Assistant
Answers any question about fleet operations in natural language, querying the data lake and the operational history without exporting one single CSV.
Explore agent
Freight Quoting
Answers inbound freight-quote calls, captures route, cargo and weight, prices the shipment against the live tariff, and leaves a folio-numbered quote on file before hanging up.
Logistics
Logistics Quoting
Voice

Logistics
Freight Quoting
Answers inbound freight-quote calls, captures route, cargo and weight, prices the shipment against the live tariff, and leaves a folio-numbered quote on file before hanging up.
Explore agent
Intelligent Alert Triage Agent
Classifies the hundreds of daily fleet alerts by severity, builds the prioritized board and pushes critical ones to the operator with a suggested action.
Logistics
Incident Monitoring
Workflow / Automation

Logistics
Intelligent Alert Triage Agent
Classifies the hundreds of daily fleet alerts by severity, builds the prioritized board and pushes critical ones to the operator with a suggested action.
Explore agent
Intelligent Control Tower
Monitors every active load in real time, detects ETA deviations, unscheduled stops and drivers out of contact, and ranks every incident by risk level.
Logistics
Incident Monitoring
Workflow / Automation

Logistics
Intelligent Control Tower
Monitors every active load in real time, detects ETA deviations, unscheduled stops and drivers out of contact, and ranks every incident by risk level.
Explore agent
Interaction Process Automator
Carries the interaction end to end over voice and chat: it reaches the customer, agrees the next step, executes the transaction, and escalates only on judgment.
BPO / Contact Center
Customer Support
Conversational

BPO / Contact Center
Interaction Process Automator
Carries the interaction end to end over voice and chat: it reaches the customer, agrees the next step, executes the transaction, and escalates only on judgment.
Explore agent
Nesting Coach
Plays the difficult customer in a live roleplay call, injects objections on schedule, scores the trainee against the account's checklist and against top-tier performance benchmarks, and closes with a two-minute debrief and a coaching plan for the days ahead, the trainer certifies, not the agent.
BPO / Contact Center
Training & Quality
Voice

BPO / Contact Center
Nesting Coach
Plays the difficult customer in a live roleplay call, injects objections on schedule, scores the trainee against the account's checklist and against top-tier performance benchmarks, and closes with a two-minute debrief and a coaching plan for the days ahead, the trainer certifies, not the agent.
Explore agent
NLP Incident Classification Agent
Reads the free-text notes on blocks and incidents, assigns the right category to each one and turns loose observations into a fully structured history.
Logistics
Incident Monitoring
Workflow / Automation

Logistics
NLP Incident Classification Agent
Reads the free-text notes on blocks and incidents, assigns the right category to each one and turns loose observations into a fully structured history.
Explore agent
Operational Quoting Agent
Receives quote requests on WhatsApp or email, validates them against the rate table and capacity, and responds in minutes or escalates to the exec with a proposal.
Logistics
Logistics Quoting
Conversational

Logistics
Operational Quoting Agent
Receives quote requests on WhatsApp or email, validates them against the rate table and capacity, and responds in minutes or escalates to the exec with a proposal.
Explore agent
Operator Journey Companion
Rides along with the driver on WhatsApp: logs every shift start, structures the incidents they report, filters the noise and proposes the resolution.
Logistics
Customer Support
Conversational

Logistics
Operator Journey Companion
Rides along with the driver on WhatsApp: logs every shift start, structures the incidents they report, filters the noise and proposes the resolution.
Explore agent
Outbound Client Acquisition Agent
Contacts 100% of your prospect list by WhatsApp, email and voice, qualifies every profile against your criteria and hands advisors only the warm leads.
Fintech
Sales & CRM
Conversational

Fintech
Outbound Client Acquisition Agent
Contacts 100% of your prospect list by WhatsApp, email and voice, qualifies every profile against your criteria and hands advisors only the warm leads.
Explore agent
Payments & Liquidity Hub
Traces every incoming payment in real time, triggers the credit unblock the instant it's confirmed, automates quickpay approvals, and gives treasury a live view of cash position.
Fintech
Collections & Payments
Workflow / Automation

Fintech
Payments & Liquidity Hub
Traces every incoming payment in real time, triggers the credit unblock the instant it's confirmed, automates quickpay approvals, and gives treasury a live view of cash position.
Explore agent
Payments, Factoring & Quickpay Hub
Applies payment rules by carrier tenure, ranks the daily queue by due date, recommends quickpays with calculated ROI and records every payment in SAP.
Logistics
Collections & Payments
Workflow / Automation

Logistics
Payments, Factoring & Quickpay Hub
Applies payment rules by carrier tenure, ranks the daily queue by due date, recommends quickpays with calculated ROI and records every payment in SAP.
Explore agent
Policy Document Onboarding
Onboards the policyholder over WhatsApp: receives their documents, reads them with OCR, validates RFC and ID against official sources and opens the file in the CBS.
Insurance
Claims Intake
Conversational

Insurance
Policy Document Onboarding
Onboards the policyholder over WhatsApp: receives their documents, reads them with OCR, validates RFC and ID against official sources and opens the file in the CBS.
Explore agent
Provider Billing Alerting
Reads each provider invoice line by line, cross-checks it against the agreement tariff and alerts with a zero to one hundred score on every deviation found.
Insurance
Claims Intake
Workflow / Automation

Insurance
Provider Billing Alerting
Reads each provider invoice line by line, cross-checks it against the agreement tariff and alerts with a zero to one hundred score on every deviation found.
Explore agent
Provider Network
Orchestrates each service with the network providers on their channel, logs the whole interaction and builds the reconciliation package when the service closes.
Insurance
Claims Intake
Conversational

Insurance
Provider Network
Orchestrates each service with the network providers on their channel, logs the whole interaction and builds the reconciliation package when the service closes.
Explore agent
Quality Audit
Scores 100% of finished calls against multidimensional quality frameworks with timestamped evidence, runs a blind second pass on any critical finding, surfaces top and bottom performers and quality trends by team, and never suggests a consequence for the advisor.
BPO / Contact Center
Training & Quality
Workflow / Automation

BPO / Contact Center
Quality Audit
Scores 100% of finished calls against multidimensional quality frameworks with timestamped evidence, runs a blind second pass on any critical finding, surfaces top and bottom performers and quality trends by team, and never suggests a consequence for the advisor.
Explore agent
Quote-to-Cash Anomaly Detector
Crosses quote, invoice and carrier cost for every completed load, surfaces discrepancies the same day and routes each one with an owner and amount at risk.
Logistics
Collections & Payments
Workflow / Automation

Logistics
Quote-to-Cash Anomaly Detector
Crosses quote, invoice and carrier cost for every completed load, surfaces discrepancies the same day and routes each one with an owner and amount at risk.
Explore agent
Quoting & Profiling
Answers the quoting call, profiles the prospect across five business decisions, prices the premium live against the real rate tables, and sends the written proposal before hanging up.
Insurance
Pricing & Quoting
Voice

Insurance
Quoting & Profiling
Answers the quoting call, profiles the prospect across five business decisions, prices the premium live against the real rate tables, and sends the written proposal before hanging up.
Explore agent
Ramp-Up Training Simulator
Trains the rep with synthetic-voice calls and a replica of their systems, scores each session by dimension, and certifies them before they hit the floor.
BPO / Contact Center
Training & Quality
Conversational

BPO / Contact Center
Ramp-Up Training Simulator
Trains the rep with synthetic-voice calls and a replica of their systems, scores each session by dimension, and certifies them before they hit the floor.
Explore agent
Renewal Outreach
Calls before the renewal notice ever arrives, breaks the increase into its real causes, recalculates alternatives live, and prepares the endorsement for the policyholder to accept.
Insurance
Renewals & Retention
Voice

Insurance
Renewal Outreach
Calls before the renewal notice ever arrives, breaks the increase into its real causes, recalculates alternatives live, and prepares the endorsement for the policyholder to accept.
Explore agent
Resolution Desk
Ingests the claim file, builds the coverage table, coordinates providers with deadlines and escalates only the exceptions to the adjuster with context.
Insurance
Claims Intake
Conversational

Insurance
Resolution Desk
Ingests the claim file, builds the coverage table, coordinates providers with deadlines and escalates only the exceptions to the adjuster with context.
Explore agent
Sales Copilot for Freight RFQs
Evaluates every RFQ inside Salesforce in under five seconds: a viability score, a recommended price with its rationale and a suggested action for the rep.
Logistics
Logistics Quoting
Workflow / Automation

Logistics
Sales Copilot for Freight RFQs
Evaluates every RFQ inside Salesforce in under five seconds: a viability score, a recommended price with its rationale and a suggested action for the rep.
Explore agent
Trip Copilot
Takes the operator's shift check-ins and incident reports by phone, keeps both in the same call without losing context, and updates the ETA the moment it changes.
Logistics
Customer Support
Voice

Logistics
Trip Copilot
Takes the operator's shift check-ins and incident reports by phone, keeps both in the same call without losing context, and updates the ETA the moment it changes.
Explore agent
Unauthorized Charge Confirmation
Calls the cardholder within minutes of a fraud-monitoring alert, confirms or clears the flagged movement, and blocks the card and opens a dispute on the spot if it's not recognized, before any human gets involved.
Fintech
Incident Monitoring
Voice

Fintech
Unauthorized Charge Confirmation
Calls the cardholder within minutes of a fraud-monitoring alert, confirms or clears the flagged movement, and blocks the card and opens a dispute on the spot if it's not recognized, before any human gets involved.
Explore agent
Vehicle Risk Scoring Agent
Calculates a weekly risk score per vehicle through a weighted formula over the alert history, and presents the traffic light on a board and via push.
Logistics
Ops Reporting
Workflow / Automation

Logistics
Vehicle Risk Scoring Agent
Calculates a weekly risk score per vehicle through a weighted formula over the alert history, and presents the traffic light on a board and via push.
Explore agent
Volume Recruiting
Screens high-volume applicants by phone: validates hard requirements, evaluates conversational English, classifies fit against the account's rubric with a percentile benchmark against top performers, and books the interview, never the hiring decision.
BPO / Contact Center
Recruiting & Staffing
Voice

BPO / Contact Center
Volume Recruiting
Screens high-volume applicants by phone: validates hard requirements, evaluates conversational English, classifies fit against the account's rubric with a percentile benchmark against top performers, and books the interview, never the hiring decision.
Explore agent
WhatsApp Group Incident Agent
Listens to the operational WhatsApp groups, classifies each message, structures the incident with type and severity and notifies the coordinator to handle it.
Logistics
Incident Monitoring
Workflow / Automation

Logistics
WhatsApp Group Incident Agent
Listens to the operational WhatsApp groups, classifies each message, structures the incident with type and severity and notifies the coordinator to handle it.
Explore agent