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Búsqueda de Capacidad

Logistics

Logistics

Voice

Voice

Búsqueda de Capacidad

Calls the whole contracted carrier network in parallel for a sold shipment, captures availability and rate exactly as offered, and always discloses that a traffic exec confirms the final assignment.

THE CONTEXT

A dispatcher only has time to call the usual five carriers

Once a quote is accepted, the shipment is sold but has no carrier assigned. A dispatcher starts calling carriers one at a time until someone says yes — and because that time is limited, it is usually the same three to five familiar names, with the rest of the contracted network never getting the call at all.

Context illustration
Solution illustration

THE SOLUTION

The whole network answers, not just the carriers on speed dial

The agent calls the eligible carrier network in parallel with the same shipment, checks the next day when a carrier has no unit for the requested date, and captures rate and availability exactly as offered. Every call closes with the same disclosure: the offer is on file, and a traffic exec confirms the assignment.

This is how a capacity search actually goes.

Watch the agent turn a 'no unit tomorrow' into a confirmed offer for the day after, then close the call without ever promising the carrier the freight.

Recording
00:00·Capacity Sourcing

KEY CAPABILITIES

A system built to ask everyone and adjudicate nothing

Reaches the network a dispatcher does not have time to call

Every eligible contracted carrier gets contacted for the same shipment at once, instead of the same three or five names a dispatcher has time to reach.

Turns a 'no' into a 'yes' with one more question

When a carrier has no unit for the requested date, the agent checks the very next day before closing the conversation — once, never pressed further.

Captures the offer, never negotiates it

Rate and pickup time are logged exactly as the carrier states them — the agent never counters, never judges the number, and never reveals what anyone else offered.

Never lets a carrier assume the deal is closed

Every call ends with the same disclosure: availability is on file, but the assignment is confirmed by a traffic exec — corrected immediately if a carrier assumes otherwise.

Before / After

Capacity search stops depending on who a dispatcher remembers to call.

The eligible carrier network is contacted for the shipment in parallel

A 'no unit today' gets one more question about the next day

All responses land in one ordered view before a human assigns anything

System Integrations

Connects to what traffic already uses

Reads the sold-but-unassigned shipment and the contracted carrier network, then writes every response to one consolidated view for the dispatcher.

Contracted carrier network with route coverage (TMS or Silia table)
Quoting record, to read the accepted shipment (Silia table)
Capacity responses log (Silia table)
Dispatcher notification channel
Contracted carrier network with route coverage (TMS or Silia table)
Quoting record, to read the accepted shipment (Silia table)
Capacity responses log (Silia table)
Dispatcher notification channel
Contracted carrier network with route coverage (TMS or Silia table)
Quoting record, to read the accepted shipment (Silia table)
Capacity responses log (Silia table)
Dispatcher notification channel
Contracted carrier network with route coverage (TMS or Silia table)
Quoting record, to read the accepted shipment (Silia table)
Capacity responses log (Silia table)
Dispatcher notification channel
Contracted carrier network with route coverage (TMS or Silia table)
Quoting record, to read the accepted shipment (Silia table)
Capacity responses log (Silia table)
Dispatcher notification channel
Contracted carrier network with route coverage (TMS or Silia table)
Quoting record, to read the accepted shipment (Silia table)
Capacity responses log (Silia table)
Dispatcher notification channel
Contracted carrier network with route coverage (TMS or Silia table)
Quoting record, to read the accepted shipment (Silia table)
Capacity responses log (Silia table)
Dispatcher notification channel
Contracted carrier network with route coverage (TMS or Silia table)
Quoting record, to read the accepted shipment (Silia table)
Capacity responses log (Silia table)
Dispatcher notification channel

FAQs

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