1. Information We Collect

1.1 Personal Information

When you interact with Silia’s website or services, we may collect personal information that you voluntarily provide, including:

• Full name

• Company name

• Business email address

• Phone number

• Role or department

• Any additional details you share when requesting a demo, contacting us, or subscribing to our updates

1.2 Non-Personal Information

We also collect certain information automatically when you use our website, such as:

• IP address

• Browser type and version

• Device type and operating system

• Referring pages and URLs

• Pages visited, actions taken, and time spent on our site

• Cookies and similar tracking technologies

2. How We Use Your Information

We process collected information to:

• Provide, operate, and improve our platform and services

• Respond to inquiries, demo requests, or support needs

• Personalize your experience with Silia

• Analyze website usage to refine performance and content

• Ensure security, prevent fraud, and maintain compliance

3. How We Share Your Information

We do not sell your personal data. We may share information only under these circumstances:

• Service Providers: Trusted third parties who help us with hosting, analytics, communications, or customer success.

• Legal Requirements: When required by applicable law, regulation, or to protect Silia’s legal rights.

• Business Transitions: In case of merger, acquisition, or sale of assets, information may be transferred to the successor entity.

4. Cookies and Tracking Technologies

Silia uses cookies and similar technologies to optimize your experience and understand how visitors interact with our site. You can adjust your browser settings to limit or block cookies, but some features may not work properly without them.

5. Data Retention

We take reasonable measures to protect your data. Still, no internet transmission is entirely secure. By using Silia, you acknowledge that you share information at your own risk.

6. Security

Our site may contain links to third-party platforms. Silia is not responsible for their privacy practices, and we encourage you to review their policies before sharing data.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access personal data we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications

• Withdraw consent to processing

To exercise these rights, contact us at contact@silia.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted here with a new effective date. Continued use of Silia’s site or services constitutes acceptance of updates.

10. Contact Us

If you have questions about this Privacy Policy or how Silia manages data, please reach us at:

Silia
Mexico City, Mexico
contact@silia.com