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Cotizador de Fletes

Logistics

Logistics

Voice

Voice

Cotizador de Fletes

Answers inbound freight-quote calls, captures route, cargo and weight, prices the shipment against the live tariff, and leaves a folio-numbered quote on file before hanging up.

THE CONTEXT

A freight quote waits for whoever picks up the phone

A phone quote today depends on a commercial exec being free to take the call — if nobody answers, the request stalls or moves to another channel hours later. When someone does answer, the current tariff is not always at hand, and the request gets entered into the system after the call ends, with real risk of missing or inconsistent data.

Context illustration
Solution illustration

THE SOLUTION

A quote calculated and filed before the caller hangs up

The agent authenticates the caller, captures route, cargo type and weight one turn at a time, and prices the shipment against the live tariff, including refrigerated and same-day surcharges. If a detail changes mid-call, it updates the quote without restarting, and anything outside the tariff goes straight to a commercial exec instead of a guess.

This is how a freight-quote call actually goes.

Watch the agent price a refrigerated shipment, update it the moment the pickup time changes, and hand off anything it cannot verify instead of guessing.

Recording
00:00·Freight Quoting

KEY CAPABILITIES

A system built to quote fast and know its limits

Corrects data without restarting the call

When the caller changes an already-captured detail — a new pickup time, a different weight — the agent updates its record and recalculates on the spot, never repeating a question it already resolved.

Knows what it cannot price

Hazardous or out-of-tariff cargo is never quoted online — the agent names the reason in one sentence and routes the request to a commercial exec instead of guessing at a number.

Never invents a rate or a time

Every price comes from the live tariff table, and transit times are always given as estimates subject to route and customs conditions — never as a guarantee.

Leaves a folio, not a voicemail

Accepted quotes are written to the quoting record immediately with a folio number the caller can reference, the same record a web or WhatsApp quote would produce.

Before / After

The quote stops waiting for a free line and starts existing the moment the call ends.

Route, cargo and weight captured and priced in one call

Mid-call corrections update the quote without starting over

Folio-numbered quote on file before the caller hangs up

System Integrations

Connects to what dispatch already uses

Reads the live tariff to price the shipment and writes every quote straight to the record dispatch already works from.

Freight tariff table
Quoting record (TMS or Silia table)
Commercial exec notification channel
Freight tariff table
Quoting record (TMS or Silia table)
Commercial exec notification channel
Freight tariff table
Quoting record (TMS or Silia table)
Commercial exec notification channel
Freight tariff table
Quoting record (TMS or Silia table)
Commercial exec notification channel
Freight tariff table
Quoting record (TMS or Silia table)
Commercial exec notification channel
Freight tariff table
Quoting record (TMS or Silia table)
Commercial exec notification channel
Freight tariff table
Quoting record (TMS or Silia table)
Commercial exec notification channel
Freight tariff table
Quoting record (TMS or Silia table)
Commercial exec notification channel

FAQs

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