Contracted Carrier Monitor
Connects with each carrier on their channel, normalizes the reports into a single milestone model, detects SLA deviations and alerts the coordinator before expiry.
THE CONTEXT
The client learns of the delay before you even do
When transport is subcontracted, visibility is lost. Each carrier reports on a different channel and the coordinator consolidates by hand. The exception surfaces when the client calls, not before. With no performance record, the next period is negotiated from memory.
THE SOLUTION
Visibility into every shipment before it expires
The agent connects with each carrier on their channel and normalizes the reports into one milestone model. It detects the SLA deviation and alerts the coordinator before it expires, action ready. It logs each milestone and exception in the carrier performance record.
KEY CAPABILITIES
What the agent resolves across each shipment
Channel connection
It ingests the shipment status on each carrier's usual channel, email, portal, API or WhatsApp, without changing how they report.
Single milestone model
It normalizes each carrier's reports into a common milestone model, pickup, transit, hub, delivery and exception, seen in one view.
Deviation detection
It compares each milestone against the SLA by lane and carrier, and alerts when a milestone runs late, before the shipment expires.
Performance record
It logs each milestone, exception and response time per carrier, and builds the evidence to renegotiate contracts with data, not memory.
Before / After
The subcontracted shipment leaves the black box, seen milestone by milestone.
Client warns you first
Each carrier on its channel
No carrier log at all
System Integrations
Connects to what your operation already uses
It ingests carrier reports on email, portal, API and WhatsApp, normalizes the milestones, alerts the coordinator on a deviation and builds the record.
FAQs
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