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Back Office Automation

Automated payment reconciliation, designed for operations that can’t fail.

Silia helps finance and back-office teams validate payments, match information across systems, detect differences, and escalate exceptions without relying on manual processes.

Book a demo

See how it would work

For companies processing high volumes of payments, invoices, policies, orders, or transactions distributed across multiple systems.

Live reconciliation flow

Traceable

98.7%

matched

exceptions

100%

logged

Payment received from gateway

Matched against ERP invoice and order

Amount, date, reference, and status validated

Only unmatched cases routed to the right team

Next action

Human review: Finance Ops

The hidden cost

The processes you don’t see are the ones costing you most.

Payment reconciliation often lives between spreadsheets, email threads, downloaded reports, human checks, and systems that do not always speak to each other. As volume grows, the issue is no longer just operational. It becomes a control problem.

Payments received across multiple channels or platforms.

Invoices, orders, or policies that must be validated manually.

Differences that are hard to trace between systems.

Slower financial closes caused by repetitive tasks.

Human errors that create rework, claims, or audit risk.

Finance teams spending time chasing information instead of making decisions.

You don’t need more manual follow-up. You need a layer that executes the process.

Silia is not a passive dashboard or an isolated automation. It works as an operating layer that connects systems, understands business rules, and executes complete workflows with traceability.

Identifies the payment event

Validates it against the right records

Detects exceptions and triggers the next step

How Silia automates reconciliation

The agent executes the matching logic across your existing stack, then routes only the cases that need human attention.

Captures events

Detects payments, invoices, orders, policies, or records from your current systems.

Matches information

Compares data across ERP, CRM, gateways, spreadsheets, internal systems, or databases.

Validates rules

Reviews amounts, dates, references, status, duplicates, and operation-specific conditions.

Escalates exceptions

When differences or incomplete data appear, the agent alerts or routes the case to the right team.

Leaves a full audit trail

Every action is recorded for review, audit, and continuous improvement.

From manual tasks to traceable processes.

Silia converts the repeated checks around reconciliation into configurable flows that can run in real time or in batches, with human supervision when a case requires it.

Reconcile payments against invoices, orders, policies, or internal records.

Validate payment status in real time or by batch.

Detect differences, duplicates, and inconsistencies.

Generate alerts, tickets, or tasks automatically.

Integrate with existing systems.

Configure flows around business rules.

Keep human supervision for the cases that need it.

Log actions, decisions, and exceptions end to end.

More speed. Fewer errors. More control.

Operational accuracy

Reduce dependence on manual validation and lower the risk of repetitive errors.

Faster closing

Accelerate finance processes that currently depend on searches, matches, and manual confirmations.

Complete visibility

Turn invisible processes into measurable, traceable, and supervisable flows.

Scale without more load

Process more volume without increasing your team’s work at the same rate.

Where Silia can operate

Start with one reconciliation workflow, then expand the same operating logic into adjacent back-office processes.

Customer payment reconciliation

Validate payments against policies or contracts

Match invoices against purchase orders

Follow up on pending payments

Detect differences between ERP and payment gateway

Alert on incomplete, duplicate, or overdue payments

Send confirmations to internal teams or customers

Escalate exceptional cases

Automation with control, not a black box.

Every workflow automated by Silia can be supervised, measured, and adjusted. Your team keeps control over the rules, the exceptions, and the points where a person should step in.

Traceable actions

Configurable rules

Visible exceptions

Human supervision

Decision history

Real operations integration

Explore how it would work in your operation.

Book a demo with the Silia team and let’s review which part of your reconciliation process can be automated first.

A practical first conversation

Map the current sources, rules, exceptions, and handoffs — then identify the first flow Silia should execute.

FAQ.

Everything you need to know about deploying reconciliation automation with Silia.

Does Silia replace our ERP or financial system?

No. Silia connects to your current systems to automate processes that currently depend on manual validation, follow-up, or coordination.

Does the automation require development from scratch?

Not necessarily. Silia works with configurable agents and flows that adapt to your rules, data sources, and current processes.

What happens if there is an exception or inconsistent data?

The agent can escalate the case to the right team, generate an alert, or leave it pending for human review.

Does this apply only to payments?

No. The same logic can apply to invoices, claims, policies, orders, tickets, internal records, and other back-office processes.

How is impact measured?

Impact can be measured by reduction in manual tasks, resolution speed, exceptions detected, closing time, and processed volume.